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FAQS - Frequently Asked Questions

Is the ceramic urn durable?

The Eternity Pebble is crafted from high-quality ceramic. While it is durable, like all ceramics, it should be handled with care to avoid chipping or breakage.

Can the candle pebble be used with real flame tealights?

Yes, the smaller pebble can safely hold a standard tealight candle. You may also choose to use an LED tealight for added safety.

What is included in the set?

Each Eternity Pebble set includes:


  • The main ceramic urn (shaped like a smooth, natural pebble)

  • A smaller matching pebble designed to hold a tealight candle

  • A soft velvet ashes keepsake bag

  • Premium packaging for safe storage or gift-giving
How are the ashes placed inside?

Ashes are placed into the urn through an opening at the base, which is sealed with a natural cork bung for a secure yet organic closure.

Can I get express shipping?

Yes, you can add express shipping when you get to the checkout. Please keep in mind this is only express shipping and not express production turnaround. Express turnaround is available for $45 for every product except for photo ceramics and bronze plaques.

How much does shipping cost?

Shipping to your door is free with every product in our store. Express
Shipping can be purchased at the checkout.



How long does it take to receive my order?

Standard production time is to allow up to 21 working days from the date you approve your artwork for you order to leave our workshop. If you need it sooner, you may be able to upgrade to Express Production, this option not available on all products. This option will bring the production time down to 10 working days for you order to leave our workshop. Bronze Plaques and Photo Plaques can not be express produced. Not sure? call us 1300 606 605.

Free Shipping Australia-Wide

Enjoy fast, tracked delivery on all orders. No extra costs at checkout.

Satisfaction Guarantee

We’ll only start production once you’ve approved the artwork.

Fast Turnaround

Most products are dispatched within 21 working days after approval. Express Turnaround is up to 10 working days.

Optional Shipping Insurance

Protect your product against loss or damage during transit. Available at checkout.

Customer Reviews

Based on 4 reviews
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C
Carolyn

I have just picked up my Memory Stone for my cat "Muffy" and it is absolutely gorgeous. Your product was absolutely perfect. Thank you so much.

D
Debra. Vic

We received our stones yesterday and I was completely surprised by the quality and size of the stones, your pictures don't do them justice. I was a bit worried about my husband as he has not been coping at all with the death of his best mate - but he was overjoyed about the stones. I will be telling everyone I know about your service as it is an appropriate way to remember. Thankyou

I
Ian, Vic

The stone is a wonderful reminder, and we look at it constantly and thank you for your wonderful work. All the best we shall certainly advise our pet loving friends of you work.

J
J McPerson, VIC

Thank you for the beautifully crafted memorial stones you have created for us. We were thrilled with the results and your prompt service. The presentation and personal comments written on the stones wrappings were a lovely touch. We have a special heart-shaped garden bed where the stones will be placed to memorialise our beloved pets "Bambie" & "Cassie". We will certainly recommend your services to other pet lovers. Thanks again and best wishes,

Every Stone Has a Story

Whether you’re honouring a beloved pet, family member, or sacred space, your memorial deserves to be more than just a name and date.

It should reflect love, memory, and meaning, something truly lasting.

That’s why we treat every order as if it were our own.

With careful craftsmanship, thoughtful design, and real people guiding you every step.

Want help choosing the right plaque?

Talk to our team

About Talking Stones

For over 20 years, Talking Stones has been trusted by families across Australia to honour life’s most meaningful moments. Founded by James, Lucy, and Tina on the NSW Central Coast, we specialise in handcrafted memorials for people and pets, as well as personalised plaques, gifts, and corporate engraving.

Memorials are at the heart of what we do, and with that comes deep empathy. We understand the emotions tied to every piece, and our caring team is here to make the process easy, respectful, and heartfelt.

With exceptional customer service, high-quality materials, and a commitment to craftsmanship, we create beautiful, lasting tributes designed to be cherished forever.

Learn more about Talking Stones
100,000+ Pieces Created. 20 Years of Care. Trusted Across Australia. Handmade by Artisans.

Frequently Asked Questions

Is the ceramic urn durable?

The Eternity Pebble is crafted from high-quality ceramic. While it is durable, like all ceramics, it should be handled with care to avoid chipping or breakage.

Can the candle pebble be used with real flame tealights?

Yes, the smaller pebble can safely hold a standard tealight candle. You may also choose to use an LED tealight for added safety.

What is included in the set?

Each Eternity Pebble set includes:


  • The main ceramic urn (shaped like a smooth, natural pebble)

  • A smaller matching pebble designed to hold a tealight candle

  • A soft velvet ashes keepsake bag

  • Premium packaging for safe storage or gift-giving
How are the ashes placed inside?

Ashes are placed into the urn through an opening at the base, which is sealed with a natural cork bung for a secure yet organic closure.

Can I get express shipping?

Yes, you can add express shipping when you get to the checkout. Please keep in mind this is only express shipping and not express production turnaround. Express turnaround is available for $45 for every product except for photo ceramics and bronze plaques.

How much does shipping cost?

Shipping to your door is free with every product in our store. Express
Shipping can be purchased at the checkout.



How long does it take to receive my order?

Standard production time is to allow up to 21 working days from the date you approve your artwork for you order to leave our workshop. If you need it sooner, you may be able to upgrade to Express Production, this option not available on all products. This option will bring the production time down to 10 working days for you order to leave our workshop. Bronze Plaques and Photo Plaques can not be express produced. Not sure? call us 1300 606 605.

Contact Us

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Why Talking Stones

Lovingly Handcrafted in Australia

Every piece is custom engraved by artisans using only the highest grade materials.

Fast & Reliable Shipping

Delivered safely to your door — on time, every time.

Free Personalised Design Help

We guide you through every step — no design experience needed.

Satisfaction Guaranteed

We’re not happy until you are — every piece is made to be cherished forever.