Privacy policy

Privacy Policy

What We Collect

We collect information when you place an order or fill out a form. This may include:

Your name
Email address
Mailing address
Phone number
Payment details (credit card information, etc.)

How We Use Your Information

We use your information to process transactions and deliver your order. We do not sell, share or transfer your information to any third party without your consent, except where necessary to complete your order.

How We Protect Your Information

We use secure servers and encryption technology to protect your personal data. All sensitive payment information is transmitted via Secure Socket Layer (SSL) technology and encrypted through our payment gateway provider.

Only authorised personnel have access to this information and are required to keep it confidential. We do not store your credit card or payment details on our servers after your transaction is complete.

Yes, we use cookies to help remember items in your cart and improve your browsing experience. Cookies are small data files stored on your computer that allow us to recognise your browser and save certain settings or preferences.

Sharing Information

We never sell or trade your personal information. In some cases, we may share limited data with trusted third parties (such as our payment processor or delivery service) to help us operate our website and deliver your order. These partners are required to keep your information confidential.

We may also release information if legally required, or to protect the rights, safety or property of our business or others.

Non-identifiable visitor information may be used for analytics or marketing purposes.

Online Privacy Policy Only

This privacy policy applies to information collected through our website only, not to data collected offline.

Your Consent

By using our website, you consent to the terms outlined in this policy.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

Last updated: 4 June 2025

If you have any questions about privacy, please contact us via our contact page, email us at info@talkingstones.com.au or call 1300 606 605.

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Junys pet memorial

my pet memorial for my boy Juny is beautiful i am so grateful for the efforts of this company to provide me with the lovely stone (twice as i made a mistake with the date in my grief) it sits with his water bowl in the kitchen so i can make contact with his spirit any time much love to you all

So lovingly made

So lovingly made, a beautiful way to honour such an important companion.

Unfortunately, this is my fifth time using this company, but . . .

Unfortunately, this is my fifth time using Talking Stones. I have never been disappointed. The quality of the product is beyond compare. They are an excellent company with which to deal. They are very compassionate, and the delivery is always as promised. I would, and do, recommend them to anyone who needs this kind of product.

Very pleased. We couldn't be happier.

We couldn't be happier with how the memorial plaque turned out. The process was simple with excellent communication to make changes easy.
I am so pleased we chose Talking Stones to honour our Mum.
Highly recommended. Thankyou.

This is my 4th time ordering…

This is my 4th time ordering…..your communication and workmanship DO NOT DISAPPOINT…
Loved the shape of the stone selected for my Bella!
She was a very precious amazing dog…. Beautiful in name and beautiful in nature!
Thank you….

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