FAQ's
Welcome to our FAQ, we are so happy to have you here.
We have tried to answer the most common questions.
Shipping & Customisation FAQs
Everything you need to know about shipping, personalised engravings, and creating lasting memories with your pet.
How much does shipping cost?
We offer free standard shipping Australia wide. Express Shipping is available at the checkout
Can I add more text?
If your text doesn’t fit in the inscription field, add the extra text in the “Special Instructions” box at checkout.
-A letter or two extra: no charge
-More text or extra lines: small fee may apply
You’ll receive a proof to approve before engraving.
We’ll confirm any extra engraving cost with you before proceeding.
Can I get my Pet's actual Paw Print?
Yes. You will need to provide us an impression of your pet’s paw and we can then create the impression directly into the stone. Most pet cremation providers take an impression, so please ask them for one. Alternatively, if you pet is still at home, we can supply an Ink Impression Kit for you to easily and simply take your pets paw impression. Simply upload or email us your pets ink paw print impression and we will recreate into the stone.
